Review of e-resume.net

Views and Opinions
by David Alan Carter

Update: This company's website is disabled as of October 2016 and the company appears to no longer be in business. Previous review as follows...

The Los Angeles Times ranked this company "Best of the Bunch" among its internet competitors, a fact that the company leans on extensively in its advertisements. We suspect that the LA Times never tried to get an email response from the company.

A generally unresponsive customer service element hurts this company, and should give prospective customers reason for concern. (Jump to what we didn't like.)

How it works:

Place your secure order on their web site and include a synopsis of your work history, or attach a copy of your current resume. Include a good time to call. You'll be assigned a contact person who will conduct a telephone interview--gathering more background info, etc.

A team of writers goes to work. You'll receive a draft of the resume for your approval--suggest any changes until you're happy with the end product. 

You'll receive your final resume via email, as well as 20 hard copies on high quality cotton bond paper sent via Priority Mail.

 Here's what we liked:

• All writers have real-world business backgrounds. Each is certified and works in-house in a team environment.  
• Pricing is fair and up-front. All pricing is spelled out and easy to find on the web site.
• Resume via email and hardcopy is a nice touch. Company provides 20 copies on cotton bond resume paper via Priority Mail.
• Adequate number of sample resumes are made available on the web site. 

Here's what we DIDN'T like:

• Emails that went unanswered.
• Increasing number of customer complaints.
• The Better Business Bureau gives them a "D-." Read the BBB Business Report for this company HERE.

In summary, we like the fact that a telephone interview is a given, not just an option. We like the team approach. What hurts this company above all is the generally unresponsive customer service as reflected in the BBB rating.

Given the BBB report and the nature of the complaints, this is not a company that we can recommend. As with all of our reviews, this is our opinion--we always advise readers to do their own due diligence. So, for those who want to explore for themselves... 

Go to e-resume.net

NOTE: This website is monetized through the use of Affiliate Programs with the online resume service providers we review. Read our Disclosure Statement for more information on our reviewer, and our Affiliate Relationships.

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